Shipping policy
Discount & Promotions
*We offer 10% off orders of 12 bottles of more however products may be excluded from this promotion at our discretion, including but not limited to:
- 10% discount is not applicable on Pre Arrival Offer purchases.
- 10% discount is not applicable on selected house style Champagnes.
Stock and Availability
Availability fluctuates due to yields, vintage and production. We always endeavour to be fair when allocation is required with any of our products during offers / catalogues.
- We reserve the right to allocate wines in any manner necessary to satisfy customer demands.
- All wines that are sold in our shopping cart are not the complete range.
- Changes to 'Our Wines' range is subject to change without notice.
Breakages
- If you receive your order and a bottle/s are broken, please contact us immediately or within 7 days. We will issue you with a credit or replacement bottle/s if in stock.
Corked Wines
- In the case of 'corked' wines, we must receive a claim within 3 years of purchase. The offending bottle must be sent to us immediately to assess its condition. If tainted, a full credit or replacement (if in stock) will be given.
Delivery and Packaging
- To ensure safe delivery of your order, we suggest full cases of 6 or 12 bottles when purchasing.
- We use strong, durable boxes for both wine and champagne with inserts for added safety.
- For Pre Arrival orders an estimated date of delivery date range will be written in the offer.
- Please allow up to 21 days for standard deliveries.
Terms and Conditions of all Offers
- The closing date of each offer is always listed in every catalogue. Once the date passes, the landed price applies (Either 'Members Price' or Public 'RRP')
Prices
- Prices are subject to change without notice and quoted in Australia dollars plus GST. For wholesale LUC's do not include GST. Freight charged separately.
Payment Options
- We use Stripe as our payment gateway, one of the largest and most trusted payment gateways in Australia and the world.
Our Terms
By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part, you must not use this website.
You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.
License to use website:
Unless otherwise stated, The French Wine Centre own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
- edit or otherwise modify any material on the website; or
- Redistribute material from this website except for content specifically and expressly made available for redistribution.